Shipping & Returns
Ordering information:
You can order thru our online shtore, per email order@crucialresponse.com or by telephone ++49 203 455 79 39. You can reach us between 10 in the morning till 7 in the evening. You can leave us a message if we are not here. Please leave your name and phonenumber, we will get back to you as soon as possible.
Payment information within the EU:
Banktransfer: Peter Hoeren, IBAN: DE43365500000000080184, BIC/SWIFT: WELADED1OBH
Paypal: our paypal address is hq@crucialresponse.de
Payment information outside the EU and oversea:
Paypal: our paypal address is hq@crucialresponse.de
Minimum Order
No minimum order required – only buy what you need!
Versand
All packages are shipped with DHL.
Custom & tax charges International customers will be responsible for all customs, duties and tax charges, which may vary from country to country. Crucial Response has no control over these charges and they are not included in our Product or Shipping and Handling fees.
Shipping Cost
Here are the shipping cost. If you have any questions feel free to ask.
| European | Weight | Shipping Cost | Free Shipping | |
| Austria, Belgium, Denmark, Netherlands and Luxembourg | 2 kg | 6,37 Euro | from 130,- Euro | |
| 5 kg | 7,98 Euro | |||
| 10 kg | 10,13 Euro | |||
|
France, Great Britain, Ireland and Switzerland
|
2 kg | 8,60 Euro | from 160,- Euro | |
| 5 kg | 12,16 Euro | |||
| 10 kg | 15,20 Euro | |||
|
Czech Republic, Finland, Greece, Hungary, Italy, Poland, Portugal, Spain and Sweden
|
2 kg | 8,60 Euro | from 190,- Euro | |
| 3 kg | 13,54 Euro | |||
| 6 kg | 16,60 Euro | |||
| 9 kg | 19,66 Euro | |||
|
Norway
|
2 kg | 13,90 Euro | from 240,- Euro | |
| 4 kg | 28,27 Euro | |||
| 6 kg | 31,92 Euro | |||
| 8 kg | 35,56 Euro | |||
| 10 kg | 39,20 Euro | |||
| Standard | Airmail | |||
|
Canada und USA
|
2 kg | 13,90 Euro | 27,80 Euro | from 270,- Euro |
| 3 kg | 29,04 Euro | 41,97 Euro | ||
| 4 kg | 31,18 Euro | 48,66 Euro | ||
| 5 kg | 33,32 Euro | 55,35 Euro | ||
| 6 kg | 35,46 Euro | 62,03 Euro | ||
| 7 kg | 37,75 Euro | 68,72 Euro | ||
| 8 kg | 39,75 Euro | 75,41 Euro | ||
|
Argentinia*, Australia*, Brazil*, Bulgaria, Chile*, Croatia, Japan*, Romania and Russia |
2 kg | 13,90 Euro | 27,80 Euro* | from 300,- Euro |
| 3 kg | 31,89 Euro | 49,29 Euro* | ||
| 4 kg | 34,99 Euro | 58,42 Euro* | ||
| 5 kg | 38,08 Euro | 67,54 Euro* | ||
| 6 kg | 41,17 Euro |
76,67 Euro* |
||
| 7 kg | 44,27 Euro | 85,80 Euro* | ||
| 8 kg | 47,36 Euro | 94,93 Euro* | ||
* Airmail shipping is possible.
